1 2 Lewicki, Roy J.; Hiam, Alexander (2011). Mastering Business Negotiation: A Working Guide to Making Deals and Resolving Conflict . San Francisco: Jossey-Bass. p. 114. ISBN97811180469442023年2月4日に取得。
↑ Lewicki, Roy J.; Hiam, Alexander (2011). Mastering Business Negotiation: A Working Guide to Making Deals and Resolving Conflict . San Francisco: Jossey-Bass. p. 115. ISBN97811180469442023年2月4日に取得。